Privacy Statement - Cancellations & Returns


Privacy Statement for Go Cycling Maui & Maui Cyclery

Go Cycling Maui LLC and its dba, Maui Cyclery, have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information-gathering and dissemination practices for this website:

  • Our site uses cookies to keep track of your shopping cart.
  • Our site uses a booking form for customers to request information, products, and services. We collect visitors' contact information (eg. email addresses) and financial information (eg. account or credit card numbers).
  • Contact information from the booking form is used only to send orders to our customers.
  • Financial information that is collected is used only to check the customer's qualifications and to bill the customer for products and service.
  • Information is stored on a Standard SSL Verified Secure Site, which is daily certifed secure by McAffee.

If you have any questions about this privacy statement, revising your personal information, the practices of this website, or any dealings with this website, please contact:


Cancellation, Refund & Exchange Policy

Cycling Tours by Go Cycling Maui

  • No deposit is required to schedule a Cycling Tour.
  • Please complete the checkout process so we can schedule you without a conflict. This works similar to booking a hotel room, where a credit card # is given, but it is not charged until you arrive for your tour.
  • There is no Cancellation Fee charged if you cannot make it for the tour. We would appreciate an email letting us know, so that we can schedule someone else. Please contact:

Logo Gear by Maui Cyclery

  • If you are not completely satisfied with your product order, return it unused for a full refund.
  • If you need to exchange any item, for any reason, return it unused, within 30 days. Please include your reason for the exchange and instructions for its replacement. We will mail your exchange item within 10 days, at no additional cost to you.

If you need to return an item you ordered from this website for either either a refund or exchange,
please contact:

Return your item via US Mail to:

Go Cycling Maui
P.O. Box 791365
Paia, HI 96779